How did Euro-Sportring deal with the Covid -19 outbreak?

We paid them all back

 

Refund to 3912 clubs

Club hapiness

Quotes from clubs

 

James Whitelaw
Rossvale BC (SC)

This is the first time we have booked with Gavin @ Euro-Sporting and i can honestly say he has been fantastic. Our trip has now been cancelled due to covid 19 but everything they have done was great. They have also arranged for a full refund, which i know other companies are not doing, so i am gratefull for this. I will definitely be booking in the future through Gavin/Euro-Sportring.

Lorna McKeown
Condorrat BC

“You have been fantastic from start to finish!”

Esther Stracke
HBSS (NL)

"Me and the parents are super happy with the handling."

Claus-Dieter Rockstroh
SpVgg Ingelheim (D)

Super, parents very happy, not very common / obvious in this situation!

Vito Romanelli
MTV 1817 Mainz (D)

Great service, top! We are 100% satisfied. The parents were positively surprised and satisfied with the refund and it has proven that Euro-Sportring is a very serious partner!

Joost den Hollander
UVS (NL)

"I liked the handling and communication. Initially during the 'normal' period, but certainly also the way in which you met us as a customer and kept us informed during 'corona time'."

Rodolphe Moureaux
R.E. Stephanois (BE)

"We are very satisfied with the handling of our refund”

Tomáš Moudrý
TJ Slavia Radonice (CZ)

Thank you very much for your cooperation and we look forward to the tournaments in 2021!”

Markus Schwörer
FV Malsch (D)

“Very good, without problems, very professional, always reachable and good contact and communication, very transparent!”

Corona measures

Flexible booking conditions

We understand that in these uncertain times it is difficult to decide to book for an international tournament that will not take place until next year. On the one hand the sporting adventure is an exciting prospect for your team(s), on the other hand it is still early to make financial commitments.   

That's why Euro-Sportring, anticipating for better times, offers you maximum flexibility when booking a tournament.

This means in concrete terms:

  • A modest deposit of € 150 / £140 per team when booking. This secures your place in the tournament and accommodation. The first payment of 25% of the travel sum needs to be paid approx. 2 months before the tournament. This means:
    • Easter: 1. February
    • Ascension & Whitsun: 1. March
    • Other periods: 1. April
  • You can cancel the contract at any time and free of charge up to 2 months before the travel date without giving any reason. Your payment will be returned in full.
  • If the trip cannot go ahead due to a travel ban or tournament ban, also within 2 months, you will receive your payment back.
  • You can always rebook to another tournament later in the season at no cost.

 

The certainties of Euro-Sportring

What happened in 2020?

When, in March 2020, the Covid -19 outbreak struck, we immediately consulted the clubs that had booked for one of our tournaments. Euro-Sportring reimbursed €14,000,000 to 3,912 clubs with over 100,000 participants. In addition, a number of clubs opted for a travel voucher because of the 20% bonus we added to the value. As promised, the reimbursement took place within 6 weeks. This explains why Euro-Sportring was rewarded by the clubs with 9.6 on a scale of 10 in an internal survey.

 

What certainties can the teams count on in 2021?

  • Euro-Sportring works exclusively with each countries governing bodies and authorities:
  1. All Euro-Sportring tournaments are approved by the football association and UEFA. This means that in terms of sports everything is properly arranged and safely managed. 
  2. The local authorities regulate the sports park and the accommodation. This means optimum safety and welfare for the participants.
  •  Your payments at Euro-Sportring are insured:

We have been active in the world of international tournaments since 1960 – so 60 years right now. We do this as a non-profit organization with a solid financial position. Besides that Euro-Sportring is also a member of the SGR-Z. SGR-Z is a specialized insurance company in the field of insolvency of the tour operator. This means that at Euro-Sportring, all participants are insured so their money is safe and they will always get their payments back if Euro-Sportring fails to organize the tour. Every club receives a special guarantee certificate from SGR-Z.