How did Euro-Sportring deal with the Covid -19 outbreak?
We paid them all back
Refund to 3912 clubs
Club hapiness
Quotes from clubs
This is the first time we have booked with Gavin @ Euro-Sporting and i can honestly say he has been fantastic. Our trip has now been cancelled due to covid 19 but everything they have done was great. They have also arranged for a full refund, which i know other companies are not doing, so i am gratefull for this. I will definitely be booking in the future through Gavin/Euro-Sportring.
“You have been fantastic from start to finish!”
"Me and the parents are super happy with the handling."
Super, parents very happy, not very common / obvious in this situation!
Great service, top! We are 100% satisfied. The parents were positively surprised and satisfied with the refund and it has proven that Euro-Sportring is a very serious partner!
"I liked the handling and communication. Initially during the 'normal' period, but certainly also the way in which you met us as a customer and kept us informed during 'corona time'."
"We are very satisfied with the handling of our refund”
Thank you very much for your cooperation and we look forward to the tournaments in 2021!”
“Very good, without problems, very professional, always reachable and good contact and communication, very transparent!”
Corona measures
Flexible booking conditions
We understand that in these uncertain times it is difficult to decide to book for an international tournament that will not take place until next year. On the one hand the sporting adventure is an exciting prospect for your team(s), on the other hand it is still early to make financial commitments.
That's why Euro-Sportring, anticipating for better times, offers you maximum flexibility when booking a tournament.
This means in concrete terms:
- Down payment € 150/£140 per team upon booking. This ensures your place in the tournament and accommodation. The term for the next payment of 25% of the travel sum is two months before the tournament. Concretely this means:
- Easter: February 1
- Ascension & Pentecost: 1 March
- Other terms: April 1
- Cancellation free of charge up to 2 months before departure. You can cancel at any time and without costs up to 2 months before the travel date without giving any reason. Payment(s) are fully refundable within 14 days.
- In case of a travel ban or tournament ban, so also within 2 months, you will receive your payment 100% back.
- You can always rebook at no cost to a tournament at a different location, whether or not later in the season.
The certainties of Euro-Sportring
What happened in 2020?
When, in March 2020, the Covid -19 outbreak struck, we immediately consulted the clubs that had booked for one of our tournaments. Euro-Sportring reimbursed €14,000,000 to 3,912 clubs with over 100,000 participants. In addition, a number of clubs opted for a travel voucher because of the 20% bonus we added to the value. As promised, the reimbursement took place within 6 weeks. This explains why Euro-Sportring was rewarded by the clubs with 9.6 on a scale of 10 in an internal survey.
What certainties can the teams count on in 2021?
- Euro-Sportring works exclusively with each countries governing bodies and authorities:
- All Euro-Sportring tournaments are approved by the football association and UEFA. This means that in terms of sports everything is properly arranged and safely managed.
- The local authorities regulate the sports park and the accommodation. This means optimum safety and welfare for the participants.
- Your payments at Euro-Sportring are insured:
We have been active in the world of international tournaments since 1960 – so 60 years right now. We do this as a non-profit organization with a solid financial position. Besides that Euro-Sportring is also a member of the SGR-Z. SGR-Z is a specialized insurance company in the field of insolvency of the tour operator. This means that at Euro-Sportring, all participants are insured so their money is safe and they will always get their payments back if Euro-Sportring fails to organize the tour. Every club receives a special guarantee certificate from SGR-Z.
